Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
Historically, businesses only measured their performance from profitability but in the current era where climate change has become an area of concern, corporate social responsibility can’t be overlooked.
Now that smartphones are easily available and offer more functionality than a landline phone, is landline still necessary? This article will explain the advantages and disadvantages of having a fixed-line phone for businesses big and small.
Discover all the ways a virtual receptionist can help your business with answering phones, taking messages, providing customer service & much more!
Founded in 1978 with the vision of revolutionising the traditional office space, Servcorp remains as the safest commercial space provider as it continues to help businesses grow with its pioneered concept of the virtual office.
Although it may not be easy, every small business that wants to succeed in the long run should have a strategy that strictly keeps its operational costs to only what is necessary
Learn about the different types of offices that law firms can choose from for their needs & which factors are most important when choosing an office space.
Correlation is an important concept that can be used to analyse data sets and assist business leaders in gaining useful insights into the relationships between business outcomes.
Discover the differences between virtual and home offices, and determine which workspace is the perfect fit for your business needs with this guide.
